What do I need to do before activating Investor Accounts in a Fund Account?

As a Fund Administrator, here are some things you may want to consider doing prior to activating Investor Accounts to ensure the accuracy of information:

  • Verify account names show correctly in Investor Management.
  • Verify email addresses are accurate in Investor Management.
  • Verify investment accounts, if any, show correctly in Investor Management and that the Fund Percentage is accurate for each selected fund. 
  • Verify that investors’ transactions (commitments, calls, distributions, etc.) are summarized correctly in Fund Management. Click on any investor name to see their investor profile as well as a tab for Transactions, where you can see the detail.
  • Review the Investor Metrics tab found in Portfolio Analysis to get a sense for the performance of all your investors’ and filter by fund and individual investor to see a breakdown. 
  • Depending on the level of detail added, you may want to check that company and fund records are complete, rounds and transactions entered accurately, and relevant documents uploaded and marked with the appropriate visibility setting.
  • If you subscribe to Seraf's Deal Flow Management, be sure to choose the appropriate visibility setting for investors to become deal flow advisors or deal flow observers.

Learn best practices for fund admins to onboard investors.

Learn how to activate an investor's account.

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